The brief

Iron Mountain approached Drum for frontend support for the current .gov Wills and Probate search function. 

The solution

The development would be based on the current process, alongside a full UX process review including workshops, flow maps and API diagrams. We worked with the client and customer in workshops, mapping out each available user flow from a frontend point of view using Lucidcharts. Once the user flows were defined, we worked with the current .gov Design System resources and styleguides and using Protopie, worked up each user flow as working prototypes. These included the purchasing process, user account management and feedback. 

Working in tandem with the Nuxeo Insight backend development team, we worked within a shared Jira with Scrum methodology within dedicated sprint cycles. To ensure blockers were resolved, we attended daily stand ups with all the key team involved to discuss progress and take any issues raised into dedicated meetings to resolve.

Working with the ongoing backend development, we developed the frontend including user application, API calls, shopping cart and transaction processing, hosted on the clients Microsoft Azure environment.

Technology

Vue.js for frontend, with GitHooks used for deployment with all user transactions working with the Barclays ePDQ payment provider.